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Privacy Policy

Last updated: 21/10/2024

At Fis Restaurant we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with us online.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: When you make a reservation, place an order, or sign up for newsletters, we may collect your name, email address, phone number, payment information, and other details relevant to the service you request.

  • Automatically Collected Data: We may collect data automatically as you navigate our website, including your IP address, browser type, device information, and browsing history using cookies and similar technologies.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To Provide Services: Process reservations, orders, and payments, and deliver requested services.

  • To Improve User Experience: Analyze website traffic, track user trends, and enhance our website and services.

  • Marketing and Communication: Send you promotional emails, offers, and updates if you have opted in to receive them. You can unsubscribe at any time.

  • Customer Support: Respond to your inquiries, complaints, and requests for assistance.

  • Legal Obligations: Comply with applicable laws and regulations, including data protection and fraud prevention.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. Cookies help us remember your preferences, understand website performance, and deliver targeted ads. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who help us with payment processing, email marketing, analytics, and other services. These providers are bound by confidentiality agreements and are only authorized to use your information for the necessary functions.

  • Legal Authorities: When required by law, we may disclose your information to government agencies, courts, or law enforcement to comply with legal obligations or protect our rights.

5. Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption, firewalls, and secure payment gateways. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to any inaccuracies in your data.

  • Deletion: Request the deletion of your data, subject to legal and contractual obligations.

  • Opt-Out: Opt-out of marketing communications or withdraw consent to data processing.

To exercise any of these rights, please contact us at info@fisrestaurant.com

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After this period, we securely delete or anonymize your information.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies before sharing any personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us so we can delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the date of the latest revision. Your continued use of our website following changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

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